Presenting competition as an alternative has been shown to yield favorable outcomes in negotiations. When negotiating with Vivun, emphasize any quotes you've received from competitors for comparable functionalities, particularly if those quotes indicate a lower overall cost. This tactic not only makes your request for a lower price more compelling but also demonstrates to Vivun that other options are being considered. Use clear, precise metrics from competitors to justify your ask.

When negotiating longer terms, make it clear that multiyear agreements are rare for your organization and require competent discounts. If Vivun is hesitant to provide a discount, anchor your discussions around the financial pressures you're under, emphasizing the need for competitive pricing given that long-term contracts typically provide security for both parties.

If planning to increase the number of users, articulate the expectations that this growth warrants a lower rate per user due to economies of scale. This tactic can help negotiate a better pricing structure that benefits both parties as you expand your usage of Vivun's platform.

If there have been challenges or issues with Vivun's product during your current use, it’s critical to bring these up during negotiations. By highlighting these issues, you can strengthen your case for a discount or additional benefits as compensation for the difficulties your organization encountered.

Before finalizing your contract, ensure you have clarity around your current usage of Vivun's services. If there's any unused capacity, leverage this to negotiate a lower rate or remove unnecessary features from your contract, ensuring that you are only paying for what you actually use.

Address potential overage fees during your negotiations with Vivun. These fees may be negotiable, particularly if the product's utilization is lower than anticipated. Stress the cost of overages as a financial burden and seek to have them waived entirely or reduced significantly.