If the contract from Klenty includes potential changes in the pricing model, emphasize the importance of retaining the existing pricing model due to unnotified changes and lack of transparency. This tactic helps in justifying requests for maintaining or reducing costs during negotiations.

Explore potential alternatives to Klenty that meet similar needs. By introducing actual competitors during discussions, you can demonstrate that Klenty isn't alone in providing value and could be incentivized to maintain favorable pricing or terms.

During renewal discussions, address any overage fees related to your contract. Being proactive in mentioning that many providers allow flexibility or waivers of these fees can lead to reduced costs or renegotiated terms.

Leveraging existing relationships and prior involvements with Klenty can yield favorable outcomes, especially if they rely on referenced successes or case studies from your team.

Review the last 12 months of usage for Klenty and assess the actual engagement versus expenditures on the contract. Present this evaluation as basis for negotiation, effectively compelling Klenty to provide better rates.

Consider leveraging a multi-year commitment. Acknowledging the rarity of multi-year contracts and emphasizing that they require significant discounts can motivate Klenty to offer better pricing.