Presenting competition as a viable alternative during negotiations can lead to better results. When approaching Klenty for negotiation, highlight that you are considering alternatives that offer similar functionalities at a lesser price. This method emphasizes the urgency and budget constraints from your finance team, making it clear that the decision is being influenced by cost differences in the marketplace.

Emphasizing the removal of the auto-renewal clause during negotiations can give you better control over future costs and terms. Explain that your finance or legal team requires clear opportunities for negotiation before renewals. This will protect your team from undesirable terms in the future and shows you are proactive in managing contracts.

Request a one-time discount based on the current contract value and your budget constraints rather than an ongoing uplift. Present your expectations clearly, stating that the proposed increases were not anticipated, and indicate that maintaining a flat renewal rate is essential for moving forward with Klenty.

If Klenty introduces any new features or upgrades related to data safety or user security, leverage these as a negotiation point. Argue that while these security enhancements are essential, similar features are offered free by other competitors, thus requiring a discount on the added cost to meet these new security needs.

Offer to participate in case studies or provide testimonials in exchange for favorable pricing. This adds value for Klenty as it helps with their marketing efforts and can lead to better negotiation outcomes, allowing you to secure a discount in return for future promotional activities.