The 2025 SaaS Trends Report:Uncover the top purchases, pricing trends, and AI's impact  
The 2025 SaaS Trends Report: Uncover the top SaaS purchases, pricing trends, and AI's impact on software buying
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About

Mention

Mention is a social media and web monitoring tool.

|Visit mention.com

How much does Mention cost?

Mention offers a variety of subscription plans for its social media and web monitoring tool. The Solo plan, which is ideal for individuals, costs $494.94 per month when billed yearly and includes 2 alerts, 5,000 mentions, and support for 1 user and 1 account per social network. The Pro plan, designed for teams, is priced at $999.98 per month with similar yearly billing terms, offering 5 alerts and a higher mention limit of 10,000. Additionally, the Pro Plus plan, recommended for organizations requiring advanced features, costs $1,791.79 per month, providing 7 alerts and up to 20,000 mentions with unlimited users and social accounts. Finally, for extensive monitoring capabilities, the Company plan offers custom options, encouraging potential clients to contact Mention directly for pricing and features.The pricing structure reflects a significant savings when opting for yearly billing, as it typically includes two months free. Each plan progressively increases in features, making it crucial for potential buyers to assess their monitoring needs and user count in order to choose the most suitable subscription. During negotiations, consider emphasizing the importance of features like real-time alerts, comprehensive reporting, and the ability to integrate with other tools, which can help justify requests for discounts or additional features.
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How does Mention price and package their products?
View pricing on Mention's website
Product: 
Solo
$494942414135Payment TermsYearlyPopular FeaturesBasic alerts

Negotiating with Mention

Negotiation Tips

Presenting competition as a viable alternative during negotiations has been highly effective. It’s essential to indicate that you are evaluating multiple options and that a substantial price difference exists with a competitor. When making this case, it’s crucial to communicate the competitor's value proposition along with their pricing to justify your request for a price reduction or added value from Mention.
Communicate that given your company’s financial constraints, a standard expectation during renewals is for prices to remain stable or decrease, especially in light of questions regarding service quality and performance. This tactic helps establish grounds for negotiating lower rates or adding features while emphasizing the fact that you don't expect price increases year over year.
If there's a discount mentioned, stress that it should be carried over since it wasn't presented as a one-time offer. This tactic is useful to push for consistent pricing moving forward. For future negotiations, establish that your finance team has built their budget around these expected savings, pressuring Mention for alignment.
In discussions regarding overages, work to clarify how these fees can be waived especially if you demonstrate growth or an increase in the usage of Mention’s services. Doing this in tandem with a clear outline of anticipated growth can position you well to negotiate better terms without incurring additional overage charges.
Offering to act as a reference or participate in case studies can be a mutually beneficial strategy to secure better terms in pricing. Position the effort to share your positive experiences with Mention as leverage for securing favorable pricing and contract terms in exchange for your participation.
Negotiate for the removal of automatic renewal clauses that may bind you to unfavorable terms in the future. By simply stating your company policy regarding contracts requires manual renewal, you can create more leverage in future negotiations by maintaining flexibility as your company's needs evolve.

Considerations when buying Mention

OwnershipPrivate
Fiscal year endDecember
Best months to buyJanuary, July, October
Payment TermsCredit Card, Wire Transfer/Purchase Order for annual plans
Upgrades/downgradesYes, Mention offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $2k.

Additional Info

What is Mention?

Mention is a social media and web monitoring tool.
Mention's 1 Product
Mention
Mention is a social media and web monitoring tool.

Security and compliance

DPA available
SOC2 attestation
Annual penetration tests

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