NetSuite
$7,020–$259,230per year
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NetSuite
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Median buyer pays
$75,596
Based on data from 500 purchases, with buyers saving 16% on average.per year
Median: $75,596
$7,020$259,230
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About NetSuite
NetSuite Overview
NetSuite is a cloud-based Enterprise Resource Planning (ERP) solution that offers a suite of applications including financial management, inventory management, HR, professional services automation, and omnichannel commerce. They are the industry leader and used by more than 34,000 customers. Most customers engage in long-term agreements with Netsuite to take advantage of aggressive discounting. It is very common for customers to upgrade functionality and add more products throughout the partnership. As the market leader with sticky products considered to be business critical infrastructure, NetSuite has very high retention.
NetSuite's 19 Products
NetSuite Accounting is a cloud-based accounting software that provides a comprehensive suite of financial management solutions. It is designed to help businesses of all sizes, from startups to enterprises, manage their finances with ease.
NetSuite Customer Relationship Management (CRM) is a comprehensive solution that provides businesses with tools to manage customer service, marketing automation, sales force automation, and analytics & reporting. It is suitable for all types of businesses, from startups to enterprise, and offers partner services and support to help users get the most out of the product.
NetSuite Platform is the leading integrated cloud business software suite, including business accounting, ERP, CRM, and ecommerce software.
NetSuite SuiteSuccess is a cloud-based enterprise resource planning solution designed to help businesses manage their finances, operations, and customer relationships. It offers a range of features including multi-currency, multi-language, accounts receivable and payable, payroll, and project management.
NetSuite OpenAir is a cloud-based professional services automation software that automates processes throughout the entire project lifecycle, providing real-time visibility, anytime-anywhere access to the information and tools needed to ensure profitability. It offers features such as project and expense management, timesheet management, reporting and dashboards, and advanced billing and invoicing.
Oracle NetSuite Services Resource Planning is a comprehensive suite of resource management software that provides a wide range of ERP, Accounting, Global Business Management, CRM, Human Capital Management, Professional Services Automation, and Omnichannel Commerce solutions. It also offers advanced customer support and education services to help businesses maximize their success.
SuiteSuccess Agency Edition offers bid-to-bill workflows and improve billing and invoicing accuracy with an integrated account management and project management solution.
SuiteSuccess Apparel & Footwear Edition includes operations with a single view of inventory, order, merchandise and unified omni-channel commerce built around the customer experience.
SuiteSuccess Financials First Edition helps rapidly growing companies with a foundational financial management system that can scale and adapt as the business expands.
SuiteSuccess Food & Beverage Edition offers food and beverage brands the control and visibility they need to be successful by connecting ecommerce, financial, supply chain, and order management functions.
SuiteSuccess Health & Beauty Edition links a health and or beauty company's front and back ends systems to enable the delivery of a consistently outstanding experience.
SuiteSuccess Heathcare Edition brings visibility and insights into operations of healthcare organizations while protecting customer and patient information.
SuiteSuccess Manufacturing Edition empowers manufacturers to make informed decisions based on a real-time, unified view of procurement, production and financial data.
SuiteSuccess Media & Publishing Edition unifies operations for managing all your customers — subscribers and advertisers — in a single system that handles financials, sales, services, and analytics.
SuiteSuccess Nonprofit Edition gains efficiencies with a powerful nonprofit fiscal management system built to meet the unique needs of your organization.
SuiteSuccess Retail Edition helps with real-time access to the financial and operational performance of your retail business. It can optimize your inventory and order management across all channels.
SuiteSuccess Software Edition helps achieve the financial and operational agility to evolve and innovate at the speed of this fast-changing industry.
SuiteSuccess Starter Edition is designed for small, rapidly growing companies needing a financial management system with added capabilities to address inventory, projects or nonprofit challenges.
SuiteSuccess Wholesale Distribution Edition delivers a unified solution to manage financials and operational processes for wholesale distribution companies that have traditionally operated on multiple disconnected systems.
Compare prices for similar companies
| Supplier | NetSuite | |
|---|---|---|
| Avg Contract Value | $75,596 | $1,742 |
| Deals handled | 607 | 85 |
| Unique Purchasers | 344 | 69 |
| Avg Savings | 15.6% | - |
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Discount levers
Success pontential
RenewalsNew purchases
Low chances of successMedium chances of successHigh chances of successVendr community insights for NetSuite
Company with 201-1000 employeesThis month
"NetSuite is unable to put the renewal uplift cap language on renewal order forms, however, ensure that the original contract is the point of reference for this term"Company with 201-1000 employeesThis month
"Avoided 15% annual uplift by locking in a 3-year term with a fixed uplift in year 2 and 3"Company with 201-1000 employeesThis month
"Opted for a a 3-year agreement on a new purchase to avoid annual uplifts in years 2 & 3 of the agreement"Company with 201-1000 employeesThis month
"Positioned direct CFO alignment to successfully push for a higher discount by a 5% margin"Company with 201-1000 employeesThis month
"Leveraged the addition of a sandbox have a 20% discount of that line item added to the renewal agreement"Company with 201-1000 employeesThis quarter
"Reps have the ability to bundle in ACS at up to a 30% discount on renewals"Company with 201-1000 employeesThis quarter
"Netsuite was adamant that we upgrade from ACS Monitor to ACS Optimize, because of our size and complexity. They made it seem like this was mandatory, but we were able to opt out and remain with our current level of ACS service."Company with 201-1000 employeesThis quarter
"Netsuite stopped providing our second sandbox free of charge. We were able to negotiate a 50% reduction on this new charge by signing the renewal more than 30 days in advance of our renewal."Company with 201-1000 employeesThis quarter
"We had a 5% renewal cap, but were able to attain a flat renewal by signing before the end of the quarter "Company with 201-1000 employeesThis quarter
"We were able to get 1 free general access user by signing before the end of the quarter, even though our renewal wasn't due for 2 more months"Company with 201-1000 employeesThis quarter
"Accumatica is a niche competitor that sales reps at NetSuite will prioritize winning against. Position them as a top alternative in competitive evaluations"Company with 201-1000 employeesThis quarter
"Following a new purchase, NetSuite may conduct a FreeWare trial phishing attempt where they give free product to install, and after some time, will attempt to charge for installing it"Company with 201-1000 employeesThis quarter
"Sales reps will attempt to "run the clock out" during EOQ/EOY renewals in an attempt to avoid negotiation conversations"Company with 201-1000 employeesThis quarter
"NetSuite will provide renewal uplift cap language on new purchase agreements for up to 5 years following the initial term length. The lowest achievable rate for the uplift % is 3%"Company with 201-1000 employeesThis quarter
"NetSuite will extend the contract term length beyond 12 months when requested to. Otherwise, reps will try to keep on 12-month terms so the annual renewal uplift can be applied year over year, rather than locking in a fixed rate over a multi-year term"Company with 201-1000 employeesThis quarter
"We were able to purchase Netsuite in under 25 days with strict budget and timeline. Our rep was quick to give us the budget requested and we moved forward. "Company with 201-1000 employeesThis quarter
"In NetSuite Australia, it is feasible to get separate line items discounted on renewal agreements."Company with 201-1000 employeesThis quarter
"We were looking to purchase NetSuite and while the technical piece is great, budget did not align for our teams needs. We evaluated Sage and tool called Denali/Cougar Mountain (they are a small shop in the Pacific Northwest). Our biggest driver was having a relationship focus with the company we went with along with price predictability. Unfortunately, NetSuite couldn't offer that for us. "Company with 201-1000 employeesThis quarter
"Reduced standard 15% uplift to 5% by leveraging budget constraints and the 15% uplift not being anywhere in the previous agreement. Reps may push back, but staying firm on this will lead to a mitigated uplift, especially at EOM/EOQ"Company with 201-1000 employeesThis year
"Non-US NetSuite agreements have slightly different-- and more favorable-- renewal processes which give the stakeholder more leverage and ability to maintain existing discounts even in flat renewals."Company with 201-1000 employeesThis year
"Leveraged an EOM signature and budget constraints to get to targeted rate on a 12-month renewal."Company with 201-1000 employeesThis year
"We have found that working with a reseller provides us with some insulation from the pushy reps at Netsuite. Our reseller doesn't provide much additional savings, but will occasionally secure us with longer contract terms to prevent year-over-year uplift. "Company with 201-1000 employeesThis year
"NetSuite will add language to renewal agreements to have parts of the contract be separated out by term length, so that only certain modules will have a certain term length that can be different from the rest of the agreement."Company with 201-1000 employeesThis year
"After showing significant growth from the previous agreement, NetSuite still applied an unfair uplift on the renewal proposal, with the rep citing "standard netsuite renewal policy" for the reasoning as to why there was significant uplift. We pushed back on this by leveraging the growth and concern for the partnership, which pushed the rep to go to his director to gain additional discounting"Company with 201-1000 employeesThis year
"In exchange for turning this around by NetSuite's EOY (May), we were able to get a 55% discount on a new, 12 month purchase. This was not necessarily a priority for us to get done but this discount was very aggressive and we were pleased that they were able to make some concessions on the legal language despite the redline threshold being much higher than our ARR. The rep made everything very easy for our team, her communication was always very thorough."Company with 201-1000 employeesThis year
"NetSuite's fiscal year end is May 31st, and sales reps are pressed to get renewals and new purchases in to pump up strong financial results for the greater Oracle organization-- leverage this to push for additional discounting and concessions"Company with 201-1000 employeesThis year
"Even though we were adding users to our renewal, Oracle were firm on reducing the previous discount. Only by committing to a multi year deal, marketing use were we able to slightly drop the price but also incorporate a 7% renewal cap in Y2. Rep stated he would have had more ability to discount if we were signing in April. "Company with 201-1000 employeesThis year
"We were being imposed with a steep uplift and were able to get a 10% discount when we escalated to leadership, pushed for an early signature, and relied on budget restrictions. We also were able to get a 5% uplift cap. "Company with 201-1000 employeesThis year
"The supplier increased our pricing on renewal, we were able to level this out by committing to a multi-year."Company with 201-1000 employeesThis year
"After aligning with our insights and sharing recommendations on gaining the most value and price protection out of their new contract, we suggested moving to a 3-year term to achieve better pricing, a renewal uplift cap for 3 years following the renewal (protecting from 15% uplifts) and brought the overall discounting to ~47%."Company with 201-1000 employeesThis year
"We leveraged a set budget and a multi-year term on a new purchase for a 36-month term to get pricing from 233k to 190k"Company with 201-1000 employeesThis year
"Secured quarterly payment terms on a 36-month renewal by citing the previous contracts payment terms"Company with 201-1000 employeesThis year
"In anticipation of our April 2024 renewal, NetSuite representatives informed us about an upcoming price increase for 2024. They advised us to secure the 2023 pricing for next year's renewal."Company with 201-1000 employeesThis year
"Dropped the ACS module while maintaining discount by leveraging an EOY signature"Company with 201-1000 employeesThis year
"Push for small discounts at time of renewal for early signature."Company with 201-1000 employeesThis year
"Mitigated the renewal uplift from 15% to 6% on a 12 month renewal to be paid annually"Company with 201-1000 employeesThis year
"Leveraged a 60-month term for the renewal to lock in the existing discount and avoid the annual uplift that would be applied every 12 months "Company with 201-1000 employeesThis year
"Leveraged a 5-year renewal term to have a 30% price lock worked into the agreement"Company with 201-1000 employeesThis year
"Leveraged a pre-existing renewal uplift cap in the previous contract to ensure the renewal would not uplift by more than 7%, avoiding a 15% uplift "Company with 201-1000 employeesThis year
"worked with an end of month signature to lock in a fixed uplift % on the 12 month renewal and avoided a 15% renewal uplift"Company with 201-1000 employeesThis year
"By leveraging pre-existing terms from the previous renewal, we ensured the contract was at a favorable 3% uplift without any growth in scope of work on the 12 month renewal with quarterly payments."Company with 201-1000 employeesThis year
"We were able to secure a favorable 5% renewal uplift cap on a 12-month renewal with quarterly payments by maintaining a sandbox environment line item to avoid discounting being voided by the supplier"Company with 201-1000 employeesThis year
"we were able to lock in a favorable renewal uplift of 5% on a flat renewal by leveraging the pre-existing terms for this 12-month renewal with quarterly payments"Company with 201-1000 employeesThis year
"After receiving an initial proposal from Netsuite that was out of line with expectations, we pushed back to get the costs closer to what had been budgeted for by leveraging a multi-year term, end of month signature, and pulling on executive alignment for the 2-year renewal."Company with 201-1000 employeesThis year
"We pushed back on the initial proposal, citing an unexpected and uncommunicated uplift of 30% to bring the discounting back to an optimal level on a 12-month term, while securing quarterly payments."Company with 201-1000 employeesThis year
"As the total contract value was under 100k, we were able to renew the caretaker instance mode at a fixed/protected rate for the remainder of the contract by leveraging the Parent company relationship with Netsuite"Company with 201-1000 employeesA while ago
"We were able to push back on the initial proposal to get the uplift brought down, leveraging the long-term partnership and a EOM signature"Company with 201-1000 employeesA while ago
"Leveraged a module add-on to lock in a lower uplift %"Company with 201-1000 employeesA while ago
"Leveraged the pre-existing uplift language to mitigate the 15% uplift on the discount"Company with 201-1000 employeesA while ago
"one-time discount given for EOM signature"Company with 201-1000 employeesA while ago
"Renewal uplift cap added to mitigate 15% uplift down to 5%"Company with 201-1000 employeesA while ago
"Pushed back on a recommended upgrade to Enterprise tier by showing Netsuite that the employee count is under 1000"Company with 201-1000 employeesA while ago
"Leveraged pre-negotiated renewal terms to ensure the appropriate discount was applied"Company with 201-1000 employeesA while ago
"We were able to bring the renewal uplift from 27% to 5% by referencing the pre-existing agreement terms after Netsuite neglected these terms"Company with 201-1000 employeesA while ago
"we were able to secure an extension on the renewal by citing issues brought by Netsuite related to not having an account manager assigned. This allowed us to push for additional incentives and extensions by putting blame on Netsuite for the process delays"Company with 201-1000 employeesA while ago
"we were able to leverage a multi-year agreement in order to secure a fixed annual uplift, rather than being subject to standard 15% annual uplifts"Company with 201-1000 employeesA while ago
"we were able to secure an additional 15% discount for leveraging a multi-year term in addition to upgrading from Premium Tier to Enterprise Tier"Company with 201-1000 employeesA while ago
"We successfully achieved a 37% discount for adding on users at the time of renewal by leveraging the pre-existing discount for the overall contract"Company with 201-1000 employeesA while ago
"Successfully negotiated a 72% discount for a caretaker mode Netsuite instance. We pushed back by leveraging that the caretaker mode is a simple source of record and not actually a usable product"Company with 201-1000 employeesA while ago
"We were able to successfully push back on an uplift by referencing the renewal uplift cap language that existed in the previous renewal agreement's terms, bringing the uplift from 15% down to 3%"Company with 201-1000 employeesA while ago
"We were able to successfully achieve a reduced uplift by citing the pre-negotiated renewal terms that existed in the previous term's contract. By bringing this up in the renewal conversations, the Netsuite rep was able to work with their contracting team to meet the price expectation"Company with 201-1000 employeesA while ago
"Leveraged a 2-year agreement as opposed to a 1-year renewal term in order to lock in a favorable, fixed uplift in year 2 of the contract"Company with 201-1000 employeesA while ago
"Secured 59% discounting by making reference to the pre-negotiated terms that existed in the previous year's contract that allowed for add-ons to come at the preset rate"Company with 201-1000 employeesA while ago
"Avoided a renewal uplift by leveraging early signature"Company with 201-1000 employeesA while ago
"By leveraging the addition of ACS, we were able to increase the discounting on general licensing from 26% to 40.52%"Company with 201-1000 employeesA while ago
"We successfully secured a supplemental one-time discount by leveraging an early, end of month signature"Company with 201-1000 employeesA while ago
"After seeing that the 25% discount was completely wiped away on this renewal contract (0% discount proposed), we pushed back by leveraging our knowledge of the discount being decreased by greater than 15% to gain back a 20% discount."Company with 201-1000 employeesA while ago
"We leveraged growth throughout the previous term in order to have the uplift waived from the renewal"Company with 201-1000 employeesA while ago
"We were able to avoid an uplift by leveraging both growth throughout the previous term as well as an early end of month. With the end of month signature incentive, we also secured a 7% renewal uplift cap for the following term"Company with 201-1000 employeesA while ago
"We were able to leverage budget constraints on the renewal to minimize uplift and secure additional discounting with a timely/early signature"Company with 201-1000 employeesA while ago
"We successfully pushed back on an end of month deadline being surpassed by leveraging the lack of communication from the supplier rep."Company with 201-1000 employeesA while ago
"We leveraged the lack of clarity on the supplier's process for aligning their sales reps to accounts, which caused confusion and we successfully gained additional one-time discounting for the mishap"Company with 201-1000 employeesA while ago
"Following Netsuite's company-wide price increase on user licenses, we pushed back on the increase citing that Netsuite did not do an appropriate job in alerting about the increase which resulted in getting the pricing down 20% on users."Company with 201-1000 employeesA while ago
"Pushed back on the initial 32% discount, citing competition and an early signature as leverage to successfully push discounting up to 40%. Additionally, we were able to secure favorable price lock and renewal uplift cap language"Company with 201-1000 employeesA while ago
"By referencing the previous agreement's terms, we were able to secure price hold language and a renewal cap that provides uplift protection following the renewal term"Company with 201-1000 employeesA while ago
"We were able to secure flat discounting by opting to add users as a mid-term upgrade instead of waiting for the renewal date"Company with 201-1000 employeesA while ago
"After receiving pushback on an uplift, we were able to minimize uplift by leveraging the lack of communication and growth shown throughout the previous term, bringing uplift from 20% to 10%. We stayed committed to the target pricing goal, leaning on C-Suite level alignment and a set budget."Company with 201-1000 employeesA while ago
"We renewed NetSuite early, to unlock savings prior to their end of fiscal year in May. In addition, we locked in a longer term (2 year) contract, to protect us from YoY uplifts and received additional discounting for the longer commitment upfront.
"Company with 201-1000 employeesA while ago
"NetSuite will incentivize signatures by end of month or end of year, as their sales reps operate on a monthly quota; we were able to maintain our discounts despite no growth to our account because of this."Company with 1-200 employeesA while ago
"NetSuite tried to remove our discounts, price hold, and renewal uplift cap since our initial contract was downsized, but we were able to hold onto them after much negotiating. "Company with 1-200 employeesA while ago
"We were able to leverage data from friendly companies that also use Netsuite to get an understanding of how to right-size our contract and pricing with them."Company with 201-1000 employeesA while ago
"We found that NetSuite takes executive alignment very seriously; by bringing in our VP of Finance towards the end of negotiations, we were able to attain our ideal outcome."Company with more than 1000 employeesA while ago
"NetSuite bases their Enterprise platform cost on employee count, not users. If your company has less than 1,000 employees and NetSuite is saying to upgrade to Enterprise, push back on this and provide proof from an internal HRIS count or LinkedIn."Company with 1-200 employeesA while ago
"For our new purchase of Netsuite, we were able to get almost 60% off of their list price by going with a multi-year contract, and signing before the end of the year."Company with 1-200 employeesA while ago
"It was relatively easy to get references to "one-time discount" changed to just "discount", which helped lock in savings for the future."Company with 201-1000 employeesA while ago
"A multi-year contract may not result in a better overall discount, but it will mitigate NetSuite's standard year-over-year uplift of ~15%; with this structure, we estimate that we'll save almost $250k over the three years."Company with more than 1000 employeesA while ago
"Netsuite is motivated by Oracle's end of fiscal term dates, so we leveraged our timing plus finance limitations on our end to get better pricing."Company with more than 1000 employeesA while ago
"We found that Netsuite reps have a lot more flexibility to aggressively discount in markets outside of the United States, particularly emerging markets."Company with 1-200 employeesA while ago
"We were able to add renewal uplift caps of 3% since we had growth to leverage."Company with 201-1000 employeesA while ago
"NetSuite does not entertain legal redlines on contracts under $1M."Company with 1-200 employeesA while ago
"NetSuite will offer special financing on new purchases that allows payment to initiate 6 months after the purchase."Company with more than 1000 employeesA while ago
"Per-user pricing may be lower if you have an EMEA entities move to an Oracle UK agreement instead of an Oracle US contract. "About Vendr
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