When negotiating with Pipedrive, be sure to present competing CRM options you are considering. Inform Pipedrive that you have received more favorable pricing or terms from competitors. This tactic can often lead to better pricing or additional features from the vendor to encourage you to choose them.

If your team has experienced significant growth while using Pipedrive, emphasize that growth during negotiations. Request to waive overage fees, arguing that the increased usage should warrant lower rates instead of additional fees. This aligns with your organization's intention to expand while managing costs.

Negotiate to remove any automatic renewal clauses in your contract with Pipedrive. This gives you the freedom to evaluate the service and pricing without being locked in. Many companies have found success by emphasizing their finance team's requirements to steer clear of automatic renewals.

If your company is planning to expand and increase the number of users on Pipedrive, leverage this growth in your negotiations. Mention the expected increase in users and how pricing should reflect economies of scale to obtain better terms in your contract.

If you have encountered product issues during your time with Pipedrive, use these as leverage during negotiations for renewal or purchase. Clearly outline the pain points and ask for a discount or compensation to satisfy your budgetary constraints.