The 2025 SaaS Trends Report:Uncover the top purchases, pricing trends, and AI's impact  
The 2025 SaaS Trends Report: Uncover the top SaaS purchases, pricing trends, and AI's impact on software buying
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About
Primary Intelligence

Primary Intelligence

Primary Intelligence helps marketing and sales increase win rates and revenue through win-loss analysis and customer experience analysis.

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How much does Primary Intelligence cost?

When negotiating with Primary Intelligence, focus on the value that their services provide in terms of win-loss analysis and customer experience insights. Highlight the unique advantages your organization could gain from their offerings and leverage any previous negotiations or discounts you may have received from them in the past. Building a strong case around the ROI that their solutions will deliver can create leverage in the negotiation process.Furthermore, it’s beneficial to investigate the company's fiscal year-end, as this is often a time when they may be more willing to offer discounts to meet sales targets. Additionally, be aware of the months where their sales cycles may naturally incline towards offering better deals. Lastly, ensure that all your needs for upgrades or additional features are clearly outlined to ensure you get the best value for your investment.
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How does Primary Intelligence price and package their products?
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Negotiating with Primary Intelligence

Negotiation Tips

To successfully negotiate your contract with Primary Intelligence, emphasize your existing relationship and the value you've gained. Highlight how their services could further enhance your revenue growth strategies. This positions you as a valued customer and creates a reason for them to offer competitive terms to retain your business.
If you plan to expand your usage of their software, leverage this anticipated growth to negotiate for lower unit costs. Communicate that as your usage increases, you expect pricing to reflect this growth trend, thereby allowing you to maximize your investment in their solution.
Examine your current usage against the contracted service levels. If you identify underutilization, use this as leverage in your negotiations to request a pricing adjustment or discounts. Remind Primary Intelligence that your usage habits are not aligning with pricing expectations, indicating a need for reconsideration of costs.
Propose to pay the annual subscription upfront as part of the negotiations. Often, suppliers are willing to provide discounts in exchange for upfront payments as they receive cash flow benefits. This tactic can significantly improve savings.
Offer to act as a case study or reference in exchange for reduced pricing. This tactic can give you leverage during contract negotiations by showcasing your commitment to the partnership, which could potentially grant you a more competitive rate.
Request the removal of auto-renewal clauses. This provides you with greater flexibility in future negotiations and prevents being locked into unfavorable terms without reevaluation. Make clear that this is a new requirement emphasized by your finance team to maintain an agile approach to vendor relationships.

Considerations when buying Primary Intelligence

OwnershipPrivate
Fiscal year endDecember
Best months to buyNovember, December
Payment TermsNet 30, Net 60
Upgrades/downgradesYes, Primary Intelligence offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $50k.

Additional Info

What is Primary Intelligence?

Primary Intelligence helps marketing and sales increase win rates and revenue through win-loss analysis and customer experience analysis.
Primary Intelligence's 3 Product
Primary Intelligence
Primary Intelligence helps marketing and sales increase win rates and revenue through win-loss analysis and customer experience analysis.
TruSales
Primary Intelligence helps marketing and sales increase win rates and revenue through win-loss analysis and customer experience analysis.
TruVoice
Primary Intelligence helps marketing and sales increase win rates and revenue through win-loss analysis and customer experience analysis.

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DPA available
SOC2 attestation
Annual penetration tests

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