Leverage the potential growth of your user base to negotiate better rates on your existing plan. Highlight that your increased usage should result in more favorable unit pricing as economies of scale come into play.
Introduce competition by presenting offers from comparable services that you are considering. Reiterate that you are not only evaluating SalesIntel but also have alternatives that are quoting lower prices, which can create leverage in discussing the pricing and terms with SalesIntel.
Discuss the possibility of waiving any overage fees associated with exceeding usage limits. Emphasize how finalizing an agreement with reduced or waived overage fees could promote ongoing collaboration and loyalty, particularly if you're investing in more users or capabilities.
Request the removal of auto-renewal clauses in the contract, emphasizing your company’s requirement for manual renewal as part of negotiating better terms. This moves the risk factor back towards the vendor, enabling better negotiation flexibility.
If applicable, press for features or upgrades that are marketed as necessary for security compliance, especially if competitors offer these features at no additional cost. Highlight external factors that necessitate these requirements as a way to push for their waiver or a better deal.