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ServiceNow
$45,183$592,487per year
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ServiceNow

ServiceNow, Inc. is an American cloud computing company with its headquarters in Santa Clara, California.

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See what others are paying for ServiceNow

Median buyer pays
$130,080
per year
Based on data from 63 purchases, with buyers saving 10% on average.
Median: $130,080
$45,183
$592,487
LowHigh
See detailed pricing for your specific purchase

About ServiceNow

ServiceNow Overview

ServiceNow, Inc. is an American cloud computing company with its headquarters in Santa Clara, California.

ServiceNow's 9 Products

Customer Service Management logo
Customer Service Management

CSM simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.

HR Service Delivery logo
HR Service Delivery

HRSD simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.

Hardware Asset Management logo
Hardware Asset Management

HAM includes key applications and capabilities that can scale with you as your needs change.

IT Service Management logo
IT Service Management

ServiceNow is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

Integration Hub logo
Integration Hub

Integrate your data on a single intelligent platform. Connect workflows quickly, easily, and securely with any modern API-enabled system.

Legal Service Delivery logo
Legal Service Delivery

Modernize legal operations to make faster decisions and increase productivity. 

Order Management  logo
Order Management

Connect the ordering lifecycle from quote and order capture to fulfillment. Accelerate product launches, speed revenue, and deliver customer success.

Workplace Service Delivery logo
Workplace Service Delivery

Make it easy for employees to reserve, navigate, and request service for any space. Optimize workplace operations with cutting-edge intelligent building integrations, enhance space planning, and streamline facilities management.

 IT Operations Management (ITOM) logo
 IT Operations Management (ITOM)

ITOM simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.

Compare prices for similar companies

Supplier
ServiceNow
PagerDuty
Median Contract Value$130,080$40,559
Avg Savings10.07%13.16%

Security and compliance

DPA available
SOC2 attestation
Annual penetration tests

Vendr community insights for ServiceNow

Company with 201-1000 employeesThis month
"Always get price cap language in contracts as we've recently seen 20-90% rate increases per line item upon renewal."
Company with 201-1000 employeesThis month
"ServiceNow routinely presses 10%+ uplifts at renewal time."
Company with 201-1000 employeesThis month
"Upon renewal, we saw the supplier propose massive uplift, so aside from leveraging budget and value, it's important to ask and get language for cap lock language included in contracts to help future proof these contracts"
Company with 201-1000 employeesThis quarter
"Higher than normal uplifts presented upon renewal. Ensure to ask for cap lock language or use other leverage to help mitigate any increase."
Company with 201-1000 employeesThis year
"ServiceNow initially proposed a 20% uplift at renewal for a 1 year renewal and 12% for a 3 year renewal after coming off of a 3 year contract even with growth in the service. Be aware that these uplifts could come and prepare accordingly or ask for cap lock language when purchasing."
Company with 201-1000 employeesThis year
"ServiceNow will be incredibly aggressive with proposed uplift when descoping. Be prepared to see total annual costs potentially increase even though usage has constricted."

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