Smartsheet is a software as a service (SaaS) offering collaboration and work management for the foundation of managing projects, programs, and processes that scale.
Based on data from 283 purchases, with buyers saving 20% on average.
Median: $28,000
$3,060$132,590
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About Smartsheet
Smartsheet Overview
Smartsheet provides Project Management Software and helps companies of all sizes manage projects, automate processes, and gain visibility into programs and portfolios at scale.
Most customers start month-to-month with Smartsheet at list price and move to annual agreements to reduce pricing by over 20%. Smartsheet pricing is based on plan type and the number of users. While the Project Management Software space is highly competitive, Smartsheet is an industry leader with high retention.
Smartsheet's 5 Products
Smartsheet
It is used to assign tasks, track project progress, manage calendars, share documents, and manage other work, using a tabular user interface. You can see how this advanced platform accelerates enterprise business execution, improves team collaboration and empowers information workers in new ways.
Smartsheet 10,000ft
Smartsheet 10,000ft is a resource management platform that empowers teams to rapidly build no-code solutions, align across the entire enterprise, and move with agility to launch everyone's best ideas at scale. It also provides features such as team collaboration, workflow automation, content management, portfolio management, and more.
Smartsheet Advance
Smartsheet Advance is an enterprise-level platform that provides global teams with the ability to build and scale business-driven solutions, while enabling IT to manage risk and maintain compliance. It offers a robust set of capabilities to empower everyone to manage projects, automate workflows, and rapidly build solutions at scale.
Smartsheet Enterprise
Smartsheet Enterprise is an IT-endorsed platform for dynamic work that enables enterprises to align global teams, build and scale business-driven solutions, and manage risk and compliance.
Smartsheet Gov
Streamline agency operations, gain real-time visibility and make better decisions, faster with a FedRAMP and DOD IL4 authorized work management platform.
"Standard terms include auto-renew without 30 day notice and unspecified renewal price increases with 45 day notice. Recommend adding price lock language and removing auto-renew on the Order Form."
Company with 201-1000 employeesThis year
"Negotiated reduction in proposed uplift."
Company with 201-1000 employeesThis year
"New purchase contract. Negotiated Smartsheet Control Center SKU & 21 Enterprise licensed users into final contract for $0."
Company with 201-1000 employeesThis year
"Was able to push for one time discount on a 12 month renewal, no increase in usage"
Company with 201-1000 employeesThis year
"Supplier advised that management is making effort to do away with previous discounts on renewals if no growth at time of renewal. Was able to add cap on renewal increase moving forward. "
Company with 201-1000 employeesThis year
"Emphasizing our dedication to a new partnership through a three-year contract, we secured an additional 30% discount from the initial offer for Brandfolder Enterprise. Payment terms are billed annually with no increases year over year."
Company with 201-1000 employeesThis year
"Smartsheet agreed to 6% uplift language and removed auto-renew on the Order Form."
Company with 201-1000 employeesThis year
"Was able to leverage account growth over past term for $19,000 in additional savings off 12 month renewal. Also removed auto renewal from agreement"
Company with 201-1000 employeesThis year
"Was able to secure a 6% cap on renewal increase with upgrade in usage mid term. "
Company with 201-1000 employeesThis year
"We were able to retain our previous license discount despite a descope to a lower tier by leveraging the addition of a new product which was also added at a 5% reduction. We retained a clause from our previous contract that allowed us to renew at the same license pricing at the next renewal so long as we do not descope further."
Company with 201-1000 employeesA while ago
"We were able to achieve a flat renewal with Smartsheet with no pricing changes."
Company with 201-1000 employeesA while ago
"End of 2nd quarter: July - allowing you to renew early with discounted pricing
End of fiscal year: February 1st
Smarthsheet changed their licensesing structure for their Resource Management licenses. They used to have 3 tiers: full, time tracking and managed). They have gotten rid of time tracking.
"
Company with 201-1000 employeesA while ago
"Smartsheet is extremely strict around any changes to order forms. They have to be made to the order form 30 days prior to renewal, so it is important to complete an organizational review early in the renewal process to determine if products need to be removed, so that you are not renewing products that are not needed in the upcoming term. "
Company with 201-1000 employeesA while ago
"They allowed us to keep previous discounts after some pushback."
Company with 1-200 employeesA while ago
"SmartSheet was very aggressive in reseting to list price when we needed to reduce our seat count."
Company with 1-200 employeesA while ago
"We got a per-license discount that we were able to lock in via a two year contract; they also provided us 10 free licenses to sweeten the deal."
Company with 1-200 employeesA while ago
"We were able to leverage financial constraints due to economy to get the enterprise user threshold of Smartsheets lowered from 25 to 15 users. We were also able to get 5 free users."
Company with 1-200 employeesA while ago
"Smartsheet was pretty much unwilling to negotiate once we hit our auto-renewal window, and treated adding users like a mid-term add-on."
Company with 201-1000 employeesA while ago
"They wouldn't budge on price, but did agree to a price lock guarantee for our next renewal. They also added 10 free licenses for closing by their fiscal year end."
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