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Whatfix

Whatfix is a SaaS based platform which provides in-app guidance and performance support for web applications and software products.

|Visit whatfix.com

How much does Whatfix cost?

Median contract value
$23,750
per year
Based on data from 3 purchases.
Median: $23,750
$23,710
$37,126
LowHigh
See detailed pricing for your specific purchase

AI Quote Analysis

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How does Whatfix price and package their products?
View pricing on Whatfix's website
Select a product to view Whatfix pricing
Standard
Request a quotePricing ModelFlat fee plus user license fees based on application typeBillingAnnual billingTerm Length1 yearPopular FeaturesReal-time contextual guidance and product analyticsAdd-Ons24/7 customer support, Professional services, Digital Adoption Assistant (DAA)

Negotiating with Whatfix

Negotiation Tips

Presenting Whatfix's features compared to competitors can drive better pricing. Mention that you've evaluated similar products and have found more competitive pricing. Use this to add leverage during your negotiation, pushing for lower costs or additional features without extra charges.
If you're planning to scale up your users significantly within Whatfix, make that a central point. Stress that you expect economies of scale to reduce your per-user cost as your user base grows. This can help bolster your negotiation for a better price as you're showing long-term commitment.
Address overage fees prominently in your discussions with Whatfix. If you anticipate increasing usage, ensure any overages incurred during the renewal or new purchase are waived. This shows your intent to commit to usage without incurring excessive additional costs.
Emphasize the need to eliminate auto-renewal clauses from your contract with Whatfix. It will address your finance team's requirements while giving you more control at future renewal points, assisting in the negotiation of a more favorable rate now.
Negotiate the removal of uplift percentages typically seen in annual contracts. Highlight your budget constraints and pitch for rates to remain low despite potential expansions in usage or feature sets. This tactic can significantly reduce costs over time.

Considerations when buying Whatfix

OwnershipWhatfix is a privately owned company.
Fiscal year endDecember 31
Best months to buyDecember, March, June
Payment TermsAnnual payment at the beginning of the contract period, Quarterly payment options may be available
Upgrades/downgradesYes, Whatfix offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $30k.

Vendr community insights for Whatfix

What real buyers recommend in the negotiation process

Company with 201-1000 employeesThis year
Supplier allowed for services to swapped out mid agreement of a 36 year term. To meet budget requirements supplier allowed for previous rates to be applied for a clean swap of features. also gave a $1,000 credit for an additional year to be added to the agreement.

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