Since onboarding and implementation are included in the quoted contract costs, it's essential to negotiate to have any overages waived, especially if they arise from increased usage or growth scenarios. Emphasize that your organization is prepared to invest more but expects that be reflected in favorable terms.
Address the anticipated uplift in your contract renewal conversation, utilizing the lack of clarity on increases to anchor your negotiation. Since you are anticipating growth in usage, press to have any potential uplifts removed in future contracts to ensure predictability in budgeting.
Given the expansive range of features, propose a multi-year contract but anchor on the idea that your finance team is averse to this unless they see deep, meaningful discounts. This will help you to secure better pricing.
Discuss any integrations that are crucial for your security compliance. If your internal policies or security guidelines demand a specific suite of services be included, consider negotiating for those features at reduced rates or packaged with the existing modules to minimize costs.
If there are any concerns or issues encountered with the Zluri platform in your current usage, document these issues and use them to negotiate for more favorable terms, including lower pricing as a replacement for addressing them, which could save your organization significant costs moving forward.
As your organization begins to see the value of Zluri, offering to relay your experience in case studies or references could drive down costs. This can be positioned as a mutually beneficial arrangement where your feedback strengthens the vendor's market position.