Vitally
$14,837–$76,424per year
Fast, fair, easy pricing. No sales call required.
Vitally
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How much does Vitally cost?
Median buyer pays
$36,569
Based on data from 35 purchases, with buyers saving 20% on average.per year
Median: $36,569
$14,837$76,424
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About Vitally
Vitally Overview
Vitally is a Customer Success platform that provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.
Vitally's 1 Product
Vitally is a Customer Success platform that provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.
Compare prices for similar companies
| Supplier | Vitally | ChurnZero |
|---|---|---|
| Median Contract Value | $36,569 | $38,625 |
| Avg Savings | 19.99% | 21.25% |
Security and compliance
DPA available
SOC2 attestation
Annual penetration tests
Negotiation insights
Discount levers
Success potential
RenewalsNew purchases
Low chances of successMedium chances of successHigh chances of successVendr community insights for Vitally
Company with 201-1000 employeesThis year
"The agreement showcased a 10% increase on single year terms, with multi year as the only lever for discounting. After remaining firm with the budget, we were able to bring this down to 5% and then 3% lift. Great communication by both teams and partnership in getting this lower pricing secured."Company with 201-1000 employeesThis year
"We were able to get a 40% discount upon renewal despite needing to descope by leveraging that if we couldn't get to a specific price point, we would have to churn."Company with 201-1000 employeesThis year
"We were able to save around 30% from the initial quote by moving from high touch to hybrid touch. The functionality is the same, the billing model is different whereas hybrid focuses on accounts growth and high touch on user growth"Company with 201-1000 employeesA while ago
"We were able to get an overall 25% discount by committing to a 36 month term agreement."Company with 201-1000 employeesA while ago
"Vitally was willing to offer a one time discount on our renewal after expressing the need for a lower cost. If this was unable to be met, we were ready to cancel our contract due to budget constraints."Company with 201-1000 employeesA while ago
"Despite shortening our contract to a 6 month term, we were able to get an ~18k discount for our renewal"Company with 201-1000 employeesA while ago
"We leveraged competition to keep the same the same price per user upon renewal"Company with 201-1000 employeesA while ago
"We leveraged competition to keep the same the same price per user upon renewal "Company with 201-1000 employeesA while ago
"We were able to secure an 18% discount on a new purchase based on an end of month signature and competition. "Company with 201-1000 employeesA while ago
"We were able to receive a very strong discount on a new purchase of Vitally by agreeing to sign by end of month. We had missed the end of their fiscal quarter (end of June) but were able to carry over that previous discount for their new quarter."Company with 201-1000 employeesA while ago
"We were able to leverage perceived value, risk aversion, budget limitations, and an expedited signature in exchange for a 22% discount."About Vendr
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