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VitallyVendr Verified badge
$14,837$76,424per year
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Vitally

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Vitally is a Customer Success platform that provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.

|Visit vitally.io

How much does Vitally cost?

Median buyer pays
$36,569
per year
Based on data from 35 purchases, with buyers saving 20% on average.
Median: $36,569
$14,837
$76,424
LowHigh
See detailed pricing for your specific purchase

About Vitally

Vitally Overview

Vitally is a Customer Success platform that provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.

Vitally's 3 Products

Vitally: High-Touch logo
Vitally: High-Touch

Intended for teams executing white glove, 1-1 Customer Success.

Vitally: Hybrid-Touch logo
Vitally: Hybrid-Touch

Built for teams that need to balance their needs and resources to deliver High-Touch experiences to a subset of customers, while also providing Low-Touch experiences to another set of customers.

Vitally: Tech-Touch logo
Vitally: Tech-Touch

Built for businesses that operate a Product-Led Growth (PLG) strategy, where there are a high number of customers to the number of Customer Success Managers.

Compare prices for similar companies

Supplier
Vitally
ChurnZero
Median Contract Value$36,569$38,625
Avg Savings19.99%21.22%

Negotiation insights

Discount levers
Success potential
What you can give to move the needle on pricing
RenewalsNew purchases

Multi-Year
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Case Study / Reference
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Expected Growth / Economies of Scale
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End of Quarter Signature
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Quick Sales Process / Signature
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red circle with arrow pointing downLow chances of success
yellow circle with white dashMedium chances of success
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Vendr community insights for Vitally

Company with 201-1000 employeesThis year
"We were able to save from the initial quote by moving from high touch to hybrid touch. The functionality is the same, the billing model is different whereas hybrid focuses on accounts growth and high touch on user growth"
Company with 201-1000 employeesA while ago
"We were able to get a discount by committing to a 36 month term agreement."
Company with 201-1000 employeesA while ago
"Vitally was willing to offer a one time discount on our renewal after expressing the need for a lower cost. If this was unable to be met, we were ready to cancel our contract due to budget constraints."
Company with 201-1000 employeesA while ago
"We leveraged competition to keep the same the same price per user upon renewal"
Company with 201-1000 employeesA while ago
"We leveraged competition to keep the same the same price per user upon renewal "
Company with 201-1000 employeesA while ago
"We were able to secure a discount on a new purchase based on an end of month signature and competition. "
Company with 201-1000 employeesA while ago
"We were able to receive a very strong discount on a new purchase of Vitally by agreeing to sign by end of month. We had missed the end of their fiscal quarter (end of June) but were able to carry over that previous discount for their new quarter."
Company with 201-1000 employeesA while ago
"We were able to leverage perceived value, risk aversion, budget limitations, and an expedited signature in exchange for a discount."
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