Customer.io
$9,600$115,740per year
Fast, fair, easy pricing. No sales call required.

Customer.io

Customer.io is a marketing automation tool for sending relevant messages based on behavior across web and mobile products.

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See what others are paying for Customer.io

Median buyer pays
$22,620
per year
Based on data from 61 purchases, with buyers saving 22% on average.
Median: $22,620
$9,600
$115,740
LowHigh
See detailed pricing for your specific purchase

About Customer.io

Customer.io Overview

Customer.io is a marketing automation tool for sending relevant messages based on behavior across web and mobile products. They bundle their pricing by the plan type and cater to customers' needs, including number of profiles, email messages, IPs, etc. Pricing can vary widely because of this, but their discounting is standardized. Most customers gravitate towards their premium plan. They start by paying monthly, and then move to longer terms to achieve better pricing.

Customer.io's 3 Products

Data Pipelines logo
Data Pipelines

A customer data platform built for seamless integration and distribution of first-party data.

Journeys logo
Journeys

A marketing automation platform for creating data-driven email, push, in-app, and SMS for customer engagement.

Parcel logo
Parcel

The development platform designed for building emails.

Compare prices for similar companies

Supplier
Customer.io
Avg Contract Value$22,620$158,694
Deals handled48653
Unique Purchasers32359
Avg Savings21.61%17.42%

Security and compliance

DPA available
SOC2 attestation
Annual penetration tests

Vendr community insights for Customer.io

Company with 201-1000 employeesA while ago
"Approved 10% discount on a 2 year contract "
Company with 201-1000 employeesA while ago
"We were able to receive a 20% discount by switching to an annual payment term vs. monthly. "
Company with 201-1000 employeesA while ago
"We were able to secure a 15% discount at renewal through annual payments and increasing scope. "
Company with 201-1000 employeesThis year
"Watch out for this language in their standard terms under section 14: "reserves the right to increase the Fees for your subscribed Services upon any renewal.""
Company with 201-1000 employeesThis year
"We were on the startup program for the first 12 months and upon upgrading we were able to negotiate staying on it for additional 3 months in return for singing a 15 month commitment. "
Company with 201-1000 employeesThis quarter
"Negotiated $6,000 discount on renewal contract"
Company with 201-1000 employeesThis quarter
"They will offer a 10% discount for paying annually."
Company with 201-1000 employeesThis quarter
"We were able to get a 20% discount on our renewal as we were increasing from 3 to 4 million profiles."
Company with 201-1000 employeesThis quarter
"We were able to get a 20% discount on our contract for future growth (ie. If we are to increase our number of profiles to 5 of 6 million. mid term, we will get a 20% discount on this)."

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