Leverage competitors to secure a better price point and terms by presenting alternative options that meet your functionality and budget needs. Let the supplier know that you are considering other tools and that their pricing is a significant factor in your decision-making.
Address potential overage fees during negotiations or mid-purchase upgrades. Keep the existing contract terms in mind, as overage fees are often negotiable. Additionally, emphasize expected growth as a reason for requesting that these fees be waived.
If your organization is planning to increase the number of users significantly, use this growth as leverage to negotiate lower per-user rates based on economies of scale. Emphasize the need for the pricing to reflect this anticipated growth.
Negotiate for the removal of any auto-renewal clauses, as this enhances your leverage for the next bargaining cycle. State that your finance team's stipulations now require that auto-renewals are not acceptable for any software purchases.
If there are new features or upgrades that are being pushed on you due to security requirements, leverage this situation to negotiate the additional costs down or even waive them altogether. Compare with competitors who may include similar features at no additional charge to strengthen your standing.
Propose acting as a reference or participating in a case study to add value that could incentivize the supplier to negotiate better pricing. Highlight the marketing benefit for the supplier if you achieve a satisfactory agreement.