SurveyMonkey
$6,499–$43,262per year
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SurveyMonkey
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See what others are paying for SurveyMonkey
Median buyer pays
$16,532
Based on data from 160 purchases, with buyers saving 18% on average.per year
Median: $16,532
$6,499$43,262
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About SurveyMonkey
SurveyMonkey Overview
SurveyMonkey is an experience management company that offers cloud-based software in brand insights, market insights, product experience, employee experience, customer experience, online survey development, and a suite of paid back-end programs.
SurveyMonkey's 2 Products
GetFeedback is a customer experience platform that helps you build a best-in-class CX program and quickly uncover insights to improve every experience. With GetFeedback, you can collect targeted feedback across all channels and easily integrate it with Salesforce to deliver better experiences across the customer lifecycle.
SurveyMonkey is the world's most popular free online survey tool, offering powerful features to help you create, collect, analyze, and act on surveys and data. With millions of questions answered daily, SurveyMonkey is the global leader in survey software.
Compare prices for similar companies
| Supplier | SurveyMonkey | Qualtrics |
|---|---|---|
| Median Contract Value | $16,532 | $27,300 |
| Avg Savings | 18.31% | 10.76% |
Security and compliance
DPA available
SOC2 attestation
Annual penetration tests
Vendr community insights for SurveyMonkey
Company with 201-1000 employeesThis month
"We found that Survey Monkey didn't have the same analytics as Qualtrics or Medallia."Company with 201-1000 employeesThis month
"At renewal we were facing the need to do a large increase in scope, having looked in to Vendr's data and bearing in mind the shift over the last number of years from free features to now paid we pushed for a 60% discounts from the off and were able to land exactly there. "Company with 201-1000 employeesThis quarter
"We were able to secure savings via a multi year term. SurveyMonkey is challenging in negotiations but uplifts and renewal increases are best supported in exchange for longer terms. "Company with 201-1000 employeesThis quarter
"SurveyMonkey is sunsetting GetFeedback and therefore moving us over to their new product. While SM honored the price from last year's renewal + a 2% uplift, they did not account for the $1000 discount we had previously received. We were able to get this honored to provide a fully flat renewal YoY by referencing we were being forced to make this change and were getting pushback on budget from leadership."Company with 201-1000 employeesThis quarter
"After multiple reviews and discussions, we were able to determine that the best route forward was to stay on GetFeedback and remove the current SurveyMonkey instance. This act saved the team ~$5K. The team was able to secure usage of 25K responses for pricing of 7500 responses to support the continued partnership while first securing a 10% discount off of list price of $20K for GetFeedback, and then back down further to $18K. SurveyMonkey shared that the only route for additional savings would come in a move to multi year, which is not a fit for this team's needs."Company with 201-1000 employeesThis year
"We were able to secure final pricing of $28,500 for the Ultimate Plan, down from the original $40K due to firm budget constraints and a change in the plan not being in the team's set budget. Incredible communication allowing for quick movement and strong savings on this single year renewal and upgrade in tier. "Company with 201-1000 employeesThis year
"We combined two contracts into one and were able to secure implementation at no cost and a 5% discount to support quick movement on a single year agreement. We were happy with this offer of a 5% discount, seeing as the total contract value went down significantly by a change from SurveyMonkey in offerings. "Company with 201-1000 employeesThis year
"The team combined two contracts into one and were able to secure implementation at no cost and a 5% discount to support quick movement."Company with 201-1000 employeesThis year
"Was able to negotiate unlimited responses and a 30% discount on what was paid on previous renewal "Company with 201-1000 employeesThis year
"The supplier honored the previous discounting with a slight uplift for a 1 year term. They offer further discounts on a multi-year. We also had auto-renewal removed."Company with 201-1000 employeesA while ago
"We were able to get a 12% discount applied for our renewal by pushing back on the pricing and reiterating our budget. We also achieved Net 60 payment terms on a 12 month term, as well as removing the auto-renewal and locking in the same rate for future renewals."Company with 201-1000 employeesA while ago
"We only needed 6 SurveyMonkey user licenses but they are packaged in quantities of 5. We were able to secure a ~43% discount on SurveyMonkey Enterprise Pro and ~73% discount on and Additional User Bundle by leveraging a strict budget and licenses needs. "Company with 201-1000 employeesA while ago
"We were able to work with the Momentive / GetFeedback team to reduce their standard uplift from 7% to 3%"Company with 201-1000 employeesA while ago
"We were able to secure a flat renewal with SurveyMonkey."Company with 201-1000 employeesA while ago
"We were able to secure a 27% discount on a new purchase of Survey Monkey by leveraging a quick signature date (end of month) and budget constraints. "About Vendr
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