Customers who present competition as an alternative have seen the best outcome in negotiations. The key is to take note of any offered prices and features from competitors, and use this information to push for better terms with Mosyle. This tactic can leverage the potential of switching to a competitor to lower costs or enhance features within your contract.

Emphasizing the removal of the auto-renewal clause can boost negotiating power. Indicate that your finance/legal teams have set a new policy against auto-renewals in order for the agreement to ensure more clear terms each renewal period, which can help drive down overall costs and improve contract flexibility.

Offer to act as a reference or participate in a case study. This can be positioned as a value-add that showcases Mosyle’s solutions positively, in exchange for cost concessions. Ensure to negotiate terms around this commitment so it’s clear that your support is contingent upon favorable pricing.

Engage in discussion about any potential overage fees and push to have these waived as part of the agreement. Customers have found mentioning growth projections tied to their increased usage can strengthen this request, specifically if there have been previous usage fluctuations.

Address any expected price increase due to usage increases. If you can demonstrate your past usage has remained stable or decreased, request that any uplift planned for renewal be adjusted or removed entirely, which presents an opportunity to maintain budget levels.

If concerned about the return on investment with Mosyle, suggest a shorter contract term (e.g., month-to-month basis) to test effectiveness before committing to a multi-year plan. This tactic can serve as leverage to negotiate better terms now as you're underscoring your caution with new vendors.