Leverage the competitive landscape by informing Tailscale that other providers are quoting lower prices for similar functionality. Present a realistic upside of switching to another solution if their pricing does not align with your budget. This tactic underscores urgency and provides a strong case for negotiating better terms with Tailscale.
During the negotiation, address any potential overage fees by emphasizing that your organization has been underutilizing Tailscale and underlining the need for predictability in budgeting. Request that overages be waived as a consideration for aligning with your renewal requirements. This helps make budgeting predictable and supports better financial planning.
This tactic centers around eliminating the auto-renew clause in your contract. By expressing that your finance team requires such adjustments to provide flexibility before committing, you create a negotiation point that could lead to reduced prices or better terms without the pressure of auto-renewal penalties.
Push back against any proposed uplift in pricing for the renewal year. Emphasize that the expectation is to stabilize costs since utilization has not increased significantly. This makes it clear that your organization is not looking to accept standard uplift language without good reason.
Indicate that your team requires a flexible agreement due to unproven return on investment from Tailscale. Propose exclusively month-to-month or quarterly terms to emphasize the need for a trial period of Tailscale before re-committing to longer-term engagements. This can build trust while allowing the opportunity for negotiation once confidence in the service is built.