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Talkdesk
$17,589$609,475per year
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Talkdesk

Talkdesk is a software company that automate customer self-service, empower agents, mitigate fraud, and operationalize AI to deliver a faster and more frictionless customer experience.

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See what others are paying for Talkdesk

Median buyer pays
$83,333
per year
Based on data from 45 purchases, with buyers saving 21% on average.
Median: $83,333
$17,589
$609,475
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About Talkdesk

Talkdesk Overview

Talkdesk is a software company that automate customer self-service, empower agents, mitigate fraud, and operationalize AI to deliver a faster and more frictionless customer experience.

Talkdesk's 1 Product

Talkdesk logo
Talkdesk

Leading cloud-based call center software solution. 14-day free trial. Talkdesk: A New Breed of Call Center Software

Security and compliance

DPA available
SOC2 attestation
Annual penetration tests

Vendr community insights for Talkdesk

Company with 201-1000 employeesThis month
"The auto-renewal clause in the terms points back to the uplift you negotiate at the time of your renewal or purchase. We had previously negotiated a 7% uplift, and our renewal quote was coming in at 15%, so we were able to lower the uplift due to the renewal cap we previously negotiated. "
Company with 201-1000 employeesThis year
"Negotiated standard uplift (7%) down to 3.5% with pushback"
Company with 201-1000 employeesThis year
"At renewal we had to change over to Talkdesk's new license model. They initially offered the highest savings only for a multi-year agreement, but we were able to reduce our rates 28% from what was originally proposed for a 12 month contract by leveraging upcoming competition (we'll be going through an evaluation next year) and some difficulties we've had with the partnership over our prior term. We also renewed a month early to align with their EOY. "
Company with 201-1000 employeesA while ago
"Talkdesk was imposing an 8% uplift and we were unable to get better pricing as they have moved everyone off their legacy plan to a new pricing model. We decided to keep it on auto-renew and incur the 8%. "

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