Salesforce Pricing

Salesforce is an industry-leading Customer Relationship Management (CRM) system with a range of pricing options designed to suit businesses of various sizes and demands. Prices for Salesforce's core CRM solutions begin at $25 per user per month for their Essentials package, designed for small businesses. The pricing scales up to $150 per user per month for their Premium package, developed for large organizations needing extensive functionality.

Companies requiring more advanced features can opt for Salesforce's specialized packages such as their Sales Cloud or Service Cloud packages, which range from $75 to $300 per user per month. Organizations with even higher demands often opt for Salesforce's customized Enterprise solutions, the pricing for which is tailored case-by-case, depending on the specific needs of the organization.

Given its robust portfolio and value proposition, Salesforce's pricing ends up being quite competitive when compared to key rivals in the CRM industry such as HubSpot, Microsoft CRM, NetSuite, Salesloft, and Zendesk. However, potential users are encouraged to consider the total value of each offering, including associated features, in their overall cost analyses.

Salesforce Negotiation Insights

When negotiating Salesforce contracts, understanding the supplier's mindset and being aware of the most effective negotiation levers can significantly improve your outcomes. Below we provide some insights based on our experience negotiating Salesforce contracts.

Discount Lever

Salesforce, like any other SaaS supplier, is motivated to secure a long-term commitment from its customers. This makes contract length an important negotiation lever. If your business has stability and expects to use Salesforce for an extended period, consider committing to a longer-term contract to negotiate lower prices.

Commercial Item

Ensure you are aware of Salesforce’s data storage limitations. For several Salesforce editions, the provided storage can quickly be consumed leading to additional costs. During negotiation, make an accurate estimation of your data needs and incorporate potential data storage costs into your budgeting process.

Please note, these are just a couple of the numerous discount levers and commercial items you could consider when negotiating your Salesforce contracts. To access the full list of negotiation insights for Salesforce, sign up for a free forever Vendr account. Our platform offers a comprehensive set of negotiation insights compiled from years of experience working with SaaS contracts.

Community Insights for Salesforce

Gathering insights from our community can be incredibly valuable when considering Salesforce for your organization. Here are the two most recent insights shared by our community members:

1. "We were able to save over $60k on our renewal by negotiating a 6-month extension for Pardot in conjunction with our standard 12-month renewal for our other line items. We cited the tool's lack of value and the scheduled onboarding of a new supplier that better met our organization's needs." - Community Insight was posted recently.
2. "We were able to reduce SFDC's mandatory uplift across all years by leveraging our partner's relationship. We locked in our pricing for all subsequent years, avoiding any future uplifts that may be implemented." - Community Insight was posted recently.

Learn more about how to leverage relationships and negotiate terms that can lead to significant savings on your Salesforce renewal. Also, by signing up for a free forever Vendr account, you can gain additional insights such as the estimated time to implement Salesforce, what to expect for your renewal, and other discount levers that can be implemented if you're stuck during the negotiation process. Currently, there are numerous community insights available for Salesforce that could guide you through your procurement journey.