JumpCloud
$7,020–$119,179per year
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JumpCloud
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See what others are paying for JumpCloud
Median buyer pays
$35,993
Based on data from 226 purchases, with buyers saving 17% on average.per year
Median: $35,993
$7,020$119,179
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About JumpCloud
JumpCloud Overview
Jumpcloud is a zero-trust directory platform that helps organizations use, authenticate, authorize and manage devices. Jumpcloud has a user base of almost 180,000 with more than 5,000 paying customers. Jumpcloud is a platform that can be purchased on a month-to-month or annual basis. Jumpcloud is highly customizable offering an a la carte plan alongside four additional plans, SSO, Core Directory, JumpCloud Platform, and Platform Plus. Jumpcloud is priced per user and provides built-in discounts for annual contracts.
JumpCloud's 1 Product
JumpCloud® is a central source of authentication, authorization, and management of employees and their devices and the IT applications they access.
Compare prices for similar companies
| Supplier | JumpCloud | |
|---|---|---|
| Median Contract Value | $35,993 | $29,346 |
| Deals handled | 133 | 490 |
| Unique Purchasers | 77 | 256 |
| Avg Savings | 17.48% | 13.33% |
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DPA available
SOC2 attestation
Annual penetration tests
Negotiation insights
Discount levers
Success pontential
RenewalsNew purchases
Low chances of successMedium chances of successHigh chances of successVendr community insights for JumpCloud
Company with 201-1000 employeesThis month
"Our costs remained flat at renewal when they migrated us from JumpCloud Device Identity Management 2021 to the updated JumpCloud Device Identity Management 2024."Company with 201-1000 employeesThis month
"Due to the JC team's recent restructuring of their tiers, we needed to upgrade to the highest tier to keep preferred features which was going to result in a 10% increase in our rate, but we were able to avoid this uplift and get an additional 5% discount by moving to a 24 month agreement instead of 12 months. "Company with 201-1000 employeesThis quarter
"JumpCloud increased their pricing in the past year due to product additions/upgrades. At our first conversation with JumpCloud, we were told that the uplift would be 30% at renewal to adjust in relation to the new list price. Initially, more favorable pricing was only offered for multi-year agreements, which stair-stepped the cost up each year. We also tried to negotiated flexible payment terms which they can do, but that came at a hit to the unit cost. After several rounds of negotiations and escalating this to leadership on both sides, this was negotiated down to a 15% increase from our previous rate (a 35% discount on current pricing)."Company with 201-1000 employeesThis quarter
"JumpCloud can offer quarterly or semi-annual payment terms but this won't allow for the lowest per-unit rate. They will offer lowest rates for annual payments."Company with 201-1000 employeesThis quarter
"We were able to secure multi year discounting on the single year offer!! Starting price of $22 negotiated down to $17.76 for single year terms. Net 15 terms. "Company with 201-1000 employeesThis year
"At renewal, we were told by Jumpcloud that we had to upgrade to their new platform: "Based on feedback, we have consolidated our most popular A la Carte features into our new standard packages". We were on a 2021 platform version/package, and though we were offered a significantly discounted rate for the new package as a legacy account, it was still a large YoY increase. Ultimately, we negotiated to get the same discount percentage from the last agreement (55%) applied to the new list price."Company with 201-1000 employeesThis year
"Despite proposed price increases from Jumpcloud, we pushed back citing budget allocation and the absence of service upgrades to justify such hikes. Through a multi-year commitment, we successfully retained our current discount percentage and ensured no price increases throughout our contract duration."Company with 201-1000 employeesThis year
"We managed to win big in the end on this renewal, but the initial proposal was way beyond reasonable. Our growth almost doubled in the last twelve months, and Jumpcloud was insisting on a 3% uplift and going to a 24-month agreement after being on a 12 month in order to maintain monthly payments. We were able to advocate for quarterly and pushed back on the uplift as well as the multi-year leveraging executive involvement to drive an improved rate and stay on a 12 month term. This resulted in the team saving over $280k. "Company with 201-1000 employeesThis year
"We were successful in adding a no auto-renewal clause in our contract through redline review."Company with 201-1000 employeesThis year
"Able to negotiate Net 30 opposed to Net 15 with no "gives," just simple push back for finance approval. Additionally, did not penalize significantly for a descope of 5 licenses, only the Cloud Directory SKU went up by $1 Per user Per month. "Company with 201-1000 employeesThis year
"We were able to add a no auto renew clause to our term upon renewal "Company with 201-1000 employeesThis year
"Jumpcloud provides discounts per pricing tier, showcasing better pricing for 1K users versus 800 users. Push to get 1K pricing for the lower tier if future growth in the contract term is expected. "Company with 201-1000 employeesThis year
"We were able to get better payment terms for the upcoming renewal than the current term "Company with 201-1000 employeesThis year
"We were able to secure the removal of auto renew and Net30 terms on this renewal."Company with 201-1000 employeesThis year
"Jumpcloud offers Net15 as standard terms, Net30 for increase in pricing."Company with 201-1000 employeesThis year
"Upon renewal make sure to check the usage of the tool and adjust accordingly. After requesting the usage we determined the team was only utilizing 60% of the licenses that were provisioned and therefore we were able to descope and include premium support for less than the previous renewal."Company with 201-1000 employeesA while ago
"upon renewal our user count was reduced in half and we were able to keep per-user price for the renewal"Company with 201-1000 employeesA while ago
"JumpCloud is pushing Net15 as their standard. They are willing to do Net30, but propose a small increase in price. "Company with 201-1000 employeesA while ago
"Jumpcloud kep a discount of 45% even when descoping on the platform plus package "About Vendr
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