Outreach
$8,315–$189,420per year
Fast, fair, easy pricing. No sales call required.
Outreach
|Visit outreach.io
How much does Outreach cost?
Median buyer pays
$42,540
Based on data from 753 purchases, with buyers saving 12% on average.per year
Median: $42,540
$8,315$189,420
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About Outreach
Outreach Overview
Outreach is an artificial intelligence platform that helps efficiently and effectively engage prospects to drive more pipeline and close more deals.
Outreach's 12 Products
Outreach Kaia is an AI-powered assistant that provides real-time transcription, content cards, and meeting summaries to enhance sales conversations and coaching.
Outreach Platform: Optimize helps sales teams refine engagement efforts, providing tools to increase conversion rates and boost overall sales performance for better outcomes and higher efficiency.
With the Call plan, purchase voice calling plans and phone numbers for outbound motions with Call
Through the Deal plan, get a unified view of all deals to improve the ability to identify risk, understand pipeline movement, and move deals forward.
Engage uses Outreach’s sales engagement capabilities to manage and execute activities to drive efficiency and effectiveness in their roles.
Outreach Enterprise is intended for organizations that require a higher level of service and customization to support their complex sales processes and large teams.
Access automated roll-ups and built-in scenario modeling to help teams accurately forecast and predictably deliver results.
Meet helps reps and managers access Outreach’s AI-powered conversation intelligence solution, Kaia, for real-time assists, post-meeting insights, coaching, and rich signals embedded across the platform.
Outreach Kaia is an AI powered assistant that provides real-time transcription, content cards, and meeting summaries to enhance sales conversations and coaching.
Outreach Professional is ideal for growing teams that need advanced sales engagement capabilities but don’t require the extensive customization, support, and integration options the Outreach Enterprise.
Outreach Standard is well-suited for smaller teams or businesses that need essential sales engagement functionality without the more advanced features and customization options available in higher tiers like Professional or Enterprise.
Outreach Starter helps individuals and small teams automate prospecting workflows, personalize conversations, and streamline sales activities with features like email sequencing and CRM sync
Compare prices for similar companies
| Supplier | Outreach | Apollo.io |
|---|---|---|
| Median Contract Value | $42,540 | $15,599 |
| Avg Savings | 12.44% | 30.17% |
Negotiation insights
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RenewalsNew purchases
Low chances of success
Medium chances of successHigh chances of successVendr community insights for Outreach
Company with 201-1000 employeesThis month
"At renewal with Outreach, we were informed that our existing Optimize seats have been rebranded as “Engage” under their new bundling and packaging structure. At this time, we have not been made aware of any pricing changes, and it appears that this adjustment does not impact our current rate."Company with 201-1000 employeesThis month
"During our renewal with Outreach, we are significantly increasing our seat volume compared to our initial agreement, in addition to the seats we added during the term. Despite this growth, the renewal proposal reflects the same rate as before. Given our increased commitment, we are seeking a substantial discount to appropriately account for this expansion."Company with 201-1000 employeesThis month
"The Accelerate SKU does appear to be sunsetted in favor of pricier new SKUs and their bolt-on model"Company with 201-1000 employeesThis month
"While I cannot share specifics, our agreement included a discount of over 25% and more than 25 optimized licenses. Although our finance team viewed these terms as favorable, they ultimately did not find them compelling enough to proceed with renewal."Company with 201-1000 employeesThis month
"During our renewal discussions with Outreach, we explored alternative solutions and, despite securing a discount of over 25% on our existing agreement, we ultimately decided not to move forward with a competitor. Ongoing platform issues, combined with a highly competitive quote from an alternative provider, made it clear that this was the right time to non-renew our agreement rather than pursue further negotiations with Outreach."Company with 201-1000 employeesThis month
"We’ve been experiencing ongoing issues with the platform, and the competitive pricing offered by an alternative provider ultimately solidified our decision. The combination of performance concerns and a more cost-effective option made it clear that continuing with Outreach was no longer viable."Company with 201-1000 employeesThis month
"We were able to secure semi annual payment terms after having annual payment terms the previous year. "Company with 201-1000 employeesThis quarter
"Outreach will often times push for due on receipt payment terms, if it's important, make sure to request Net 30 or greater payment terms"Company with 201-1000 employeesThis quarter
"Outreach Basic Support can be offered at no cost"Company with 201-1000 employeesThis quarter
"Outreach vehemently rejected the request to have a clause within the renewal allowing for us to renew at the same rate next year."Company with 201-1000 employeesThis quarter
"Outreach had suggested at the beginning of the renewal that you could only have 1 admin licence for every 10 normal users - in the end we were able to work with their team to get exceptions on this. "Company with 201-1000 employeesThis quarter
"Outreach is now stating they have a 5-user, list-price minimum for any new purchase"Company with 201-1000 employeesThis quarter
"It was initially mentioned that we could only have a 10 - 1 ratio of ent users to admin seats, although we were able to work around this with the Outreach team. "Company with 201-1000 employeesThis quarter
"By slightly increasing our user count, we successfully maintained a 40% discount on our renewal with Outreach."Company with 201-1000 employeesThis quarter
"We successfully negotiated a waived implementation project for the Kaia rollout. Additionally, with our increased user count, Outreach agreed to waive the standard CPI increase typically included in the agreement."Company with 201-1000 employeesThis year
"Outreach informed us that we could apply AWS credits towards our renewal, which was a win for us since we had unused AWS budget remaining. Although the process was somewhat unique and required coordination with our internal AWS contact, it ultimately facilitated a smoother renewal and allowed us to leverage budget from another internal source."Company with 201-1000 employeesThis year
"At renewal with Outreach, we successfully maintained our 40% discount on standard platform users. This remains an advantageous rate, particularly given the size of our organization."Company with 201-1000 employeesThis year
"Given our tight budgets this year we were able to renew flat and Outreach were very helpful during the process. "Company with 201-1000 employeesThis year
"You can purchase through AWS marketplace."Company with 201-1000 employeesThis year
"During renewal discussions with Outreach, we successfully secured an additional 20% discount by increasing our seat count by 4x."Company with 201-1000 employeesThis year
"We successfully secured a license rate of $120 for 98 users on the Engage platform, along with two complimentary admin licenses. This agreement is set for a 12-month term."Company with 201-1000 employeesThis year
"The supplier is offered an 18% discount on an anticipated annual spend of approximately $350,000 for a new purchase."Company with 201-1000 employeesThis year
"Upon renewal, we were looking to decrease our number of seats, as well as drop down to a lower product offering as we were significantly underutilizing the platform. The initial proposal maintained their same pricing but on their new product "a la carte offering." It was explained this was the case because we were coming off a strong discount from our previous pricing, and we were significantly decreasing our user count upon renewal. Therefore, we were unable to maintain this same discount. We pushed back on this, emphasizing that if a lower price couldn't be met, we were going to go to Gong for the same tool. Outreach ended up offering a more significant discount as a result."Company with 201-1000 employeesThis year
"Outreach has moved from their full package/platform pricing to a new "a la carte" pricing model. Previously, Professional was the full platform, and included a sales engagement tool, conversation intelligence, and forecasting tool. Now, those are all purchased separately."Company with 201-1000 employeesThis year
"List price for Admins on Engage is $120."Company with 201-1000 employeesThis year
"List price for Engage is $120."Company with 201-1000 employeesThis year
"While it would require a strong effort, we were able to transition off of Outreach and over to Salesloft in a month's time."Company with 201-1000 employeesThis year
"We had to do a large mid term upgrade - to create an angle here we threatened requiring an early renewal to renegotiate the entire agreement due to being over budget, this allowed us to then push for a far lower price per user on a mid term upgrade achieving discounts of 30%+ vs our previous per user pricing."Company with 201-1000 employeesThis year
"This was a tough renewal with Outreach. We experienced a ton of service issues over the past year and requested a large discount or a shorter-term contract because of it. Outreach held firm and ultimately ended up only offering us two-year pricing on a one-year term."Company with 201-1000 employeesThis year
"If you do not use Outreach Meet, Forecast or Deal you can request a quote for Engage only to bring the cost down, in the end we decided to keep the functionality but the exploration unlocked even more competitive pricing."Company with 201-1000 employeesThis year
"We were able to get our renewal price lowered by $7,000 through leveraging competition. "Company with 201-1000 employeesThis year
"We were able to secure a one time discount amount of over $20,000 through leveraging economies of scale and a tight budget constraint. "Company with 201-1000 employeesThis year
"Outreach initially threatened to limit our discount unless we evaluated their new product SKU, Engage, even suggesting it was a requirement for us to migrate to it (which we later found out wasn't necessary). Despite this pressure, we managed to negotiate a 17% discount while sticking to our current scope, thanks to our strategic use of a firm budget from finance."Company with 201-1000 employeesThis year
"We secured a 5% discount on already very favorable rates by strategic use of economies of scale"Company with 201-1000 employeesThis year
"We displayed some slight growth on our renewal and were also willing to commit to a multi-year, the initial offer was only $3/user/month cheaper. We pushed back on this which resulted in a 32% discount for a quick signature. "Company with 201-1000 employeesThis year
"Outreach allowed us to reduce our scope by 20%, while maintaining our per-user cost. Initially, they proposed an additional 11% reduction if we committed to a two-year term, but we declined, opting to further reduce costs by descoping instead. "Company with 201-1000 employeesA while ago
"Was able to negotiate the rate on optimize seats from $99 to $97 leveraging budget despite a descope of 19 seats. Also maintained price cap and removal of auto renew. Leverage the highly competitive sales intelligence space. "Company with 201-1000 employeesA while ago
"We leveraged growth/economies of scale to secure a discount on current Optimize seats and a 25% discount on additional licenses for a 12 month renewal agreement."Company with 201-1000 employeesA while ago
"Leveraged hard budget to secure 35% discount for sub-10 licenses of Standard Edition"Company with 201-1000 employeesA while ago
"Outreach initially offered us a flat 12-month renewal, but we were able to find another ~15% savings by leveraging budget constraints and agreeing to a 2-year renewal. "Company with 201-1000 employeesA while ago
"was able to secure quarterly payments to help with cash flow "Company with 201-1000 employeesA while ago
"We were able to save an additional 5% on our renewal through voicing budget constraints. "Company with 201-1000 employeesA while ago
"We were able to add seats to our contract for another business unit mid-term for a 10% lower rate than we have on our original term, and we negotiated implementation services for ~80% off the original quoted price. This was all negotiated by leaning heavily on budget limitations and committing to the upgrade by Outreach's EOY."Company with 201-1000 employeesA while ago
"Outreach pulled back all one-time discounts from the previous year. We leveraged a multi-year commitment and moving the start date up to align with their fiscal year to recoup some of the discount."Company with 201-1000 employeesA while ago
"Waived $3K pro-serve fee due to existing product issues"Company with 201-1000 employeesA while ago
"attempted to roll our a punitive price increase due to unforeseeable last minute change in scope. Escalated to Outreach leadership and was able to get it reduced to previously offered rates. Proceed with caution when confirming scope if your runway is limited."Company with 201-1000 employeesA while ago
"Supplier pulled back Discount from 39% to 14% on a 50% Descope on Optimize Licenses. Leveraged Timing of notification, Finance and the opportunity of future Growth to drive the original Discount being upheld."Company with 201-1000 employeesA while ago
"By increasing our users by 20% on our renewal, we were able to push for a better rate on Standard Edition for $81pu/pm. Annual, Net 60 payment terms, for a 12 month renewal"Company with 201-1000 employeesA while ago
"We had a large descope and with a few pushbacks Outreach were able to provide a more incentivized offer to upgrade to Enterprise. We had Snowflake and Plus support included for free and they also agreed to quarterly payment terms."Company with 201-1000 employeesA while ago
"Will offer 3 month extension at time of renewal with big internal support from stakeholder.
"Company with 201-1000 employeesA while ago
"We were able to secure a short term (4 month) contract as we re-evaluate our sales tech stack. Outreach was able to give us the same price per user on a short term contract. We escalated to leadership to help get this where we needed it!"Company with 201-1000 employeesA while ago
"Was able to leverage a discount of 9% on a license reduction leveraging budget and competition against Gong."Company with 201-1000 employeesA while ago
"Outreach wanted us to move to their new Professional plan but we were happy to stay on our legacy Optimize plan. We were able to get a 14% discount on the pricing as well as getting Net 30 Quarterly payments and having the auto-renewal removed."Company with 201-1000 employeesA while ago
"We were able to reduce our license count by 6% and retain our extremely competitive previous discounts by applying executive pressure. "Company with 201-1000 employeesA while ago
"Leveraged not seeing ROI last year to obtain the following:
* 1x $16,000 discount (leveraged looking into alternative solutions that cost $16k less than Outreach)
* Upgraded from Optimize to Professional but worked with Finance at Outreach to lock in the discounted rate of the lower tier.
Resulted in $61k in savings"Company with 201-1000 employeesA while ago
"The supplier will waive implementation, in this case saving about $5k. "Company with 201-1000 employeesA while ago
"We had success negotiating a unique contract due to an M&A migration. We were able to renew one instance flat, and have free users added to the new core instance to eliminate any extra spend. "Company with 201-1000 employeesA while ago
"We were able to keep pricing flat after a descope by letting them know there are full intentions to grow the team later in the year, and we didn't feel we should be penalized for the temporary decline in licenses. "Company with 201-1000 employeesA while ago
"Outreach did not change the user rates despite the contract of 15 licenses. "Company with 201-1000 employeesA while ago
"We were unable to negotiation on our pricing for this renewal as last year we had special agreed upon pricing. We did get bucketing pricing for economies of scale last year (10% discount/user for over 100 users). "Company with 201-1000 employeesA while ago
"Due to tight financial goals we were able to work with Outreach to maintain a flat renewal with no decrease to our discount or uplift. "Company with 201-1000 employeesA while ago
"Discounted Optimize seats to $110, changed payment terms from "due upon receipt" to "net 30", changed from annual to quarterly payments"Company with 201-1000 employeesA while ago
"Outreach reorganized their Cust. Success department + support. With this change, anyone under $100K ARR will NOT have access to a CSM. Would recommend asking for the support plus package to be included at no cost. Most of the time they will offer one time discounting, but we have seen up to 50% be included as an ongoing discount if you push hard enough. Leverage an early renewal to take advantage.
"Company with 201-1000 employeesA while ago
"We were able to retain our previously negotiated discount after dropping our licenses by 30+% by citing strict budget constraints and agreeing to a multi-year contract upon renewal."Company with 201-1000 employeesA while ago
"We secured an 11% discount by going with two-year agreement and holding firm on request from finance. "Company with 201-1000 employeesA while ago
"we were able to secure 37% discount on users from list price, by committing to a 2 year deal. "Company with more than 1000 employeesA while ago
"We saw discounts go from 10% to 15% for a 3-year contract, but they had no flexibility to decrease the support cost, which is 10% of license fees."Company with 201-1000 employeesA while ago
"We were able to remove the support package with no impact on pricing."Company with 201-1000 employeesA while ago
"Outreach will push back on both quarterly and NET45 terms, but we were able to keep both and secure a lower license price."Company with 1-200 employeesA while ago
"We cited the tight restrictions on budget we had and they were willing to reduce overall contract value and remove our uplift as well as the 8% uplift for our future renewal."Company with 1-200 employeesA while ago
"We got a ~$5k discount by moving from quarterly to annual payment."Company with 201-1000 employeesA while ago
"Outreach responds positively to competitive pressure: they were willing to buy out our existing Salesloft contract, as well as offered us discounts since they were being evaluated along with Groove."Company with 1-200 employeesA while ago
"We pulled forward discounts from a higher-volume tier, as well as got our $40K+ support costs waived."Company with 1-200 employeesA while ago
"We were able to add more seats at our pre-existing discounted rate as part of our renewal, ignoring the "one-time discount" language in our original contract."Company with 1-200 employeesA while ago
"We managed to reduce our uplift rate from 5% to 3% while maintaining our quarterly billing terms despite not growing the size of our contract at all."Company with 201-1000 employeesA while ago
"They were able to discount onboarding/professional services as part of our new purchase."Company with 1-200 employeesA while ago
"We received a >20% discount in return for signature before the end of the fiscal year."About Vendr
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